"a group...pursuing a learned art as a common calling in the spirit of public service - no less a public service because it may incidentally be a means of livelihood. Pursuit of the learned art in the spirit of public service is the primary purpose."1
1. Pound, Roscoe, 1953: Quoted in Douglas W. Hillman, Professionalism - a plea for action! 69 Mich. Bar Journal (1990). link
* "Clients" may also be referred to by the terms patients or patrons.
While it is rare to have serious issues and problems there are times where situations occur that may cross the line of professionalism and ethics.
Sometimes both therapists and patients are unsure of what actions are acceptable or legal.
MTWPAM is dedicated to ensuring that a fair balance of protection and service is maintained between our members and our patients.
Please review the resolution procedures grid below for information concerning our mediation and grievance process. If you require any further information please contact our Administration office by telephone or email.
All requests in regard to mediation (for Patient or Therapist) must be in writing and contain the contact information of the party filing the grievance.
Please appreciate that verbal or anonymous requests cannot be investigated fairly.